Cards Governance & Portfolio Manager
Dubai, United Arab Emirates
Job Description
The Citi UAE Cards business is profitable and growing. This is a key role for the business which will focus on controls, process re-engineering, business planning and analytics & insight. The role requires a strong team player who thrives in a demanding and fast-paced environment.
Responsibilities:
Responsibilities:
- Manage controls related activities (coordinate monthly, quarterly & annual processes)
- Implement robust control discipline across existing and new portfolio initiatives
- Ensure product’s day-to-day operations and new initiatives are in compliance with regulations and Citi’s internal policies
- Support Controls & Risk management through MCA process coordination
- Support projects related to Central Bank, Regulation and Internal Audits
- Drive process re-engineering across portfolio activities
- Enhance & oversee campaign fulfilment process
- Leverage technology platforms for portfolio campaigns and effective campaign tracking
- Review existing setup to identify any available revenue opportunities
- Work closely with Technology and other relevant stakeholders to ensure that these system changes functionality work as intended
- Support business & financial planning (forecasting, performance tracking)
- Leverage deeper understanding of portfolio management in forecasting drivers and revenue
- Work closely with the analytics team to define key metrics / dashboards and ensure that they are timely delivered for decision management in Cards Portfolio and Products
- Support analysis and insight generation to help drive deeper understanding of customer behaviour and improve efficiency of portfolio campaigns
- Tracking of such initiatives to ensure that results are as expected
- 3+ years of relevant experience
- Working knowledge of product management, portfolio management, program management, and marketing
- Working knowledge of cards business preferred
- Ability to collaborate with various stakeholders
- Strong organizational and project management skills
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirement
- Consistently demonstrates clear and concise written and verbal communication
- Business acumen with ability to review alternate courses of action and comprehend trade off decisions
- Bachelor’s degree/University degree or equivalent experience
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Job Detail
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Job IdJD1447048
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned