Job Description

Overview

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Monitoring card transactions in real time to detect unusual or potentially fraudulent activity using dedicated fraud prevention systems. Reviewing, investigating, and resolving fraud cases, chargebacks, and disputes with customers or international card networks. Applying Visa and Mastercard regulations along with internal card security policies in daily operations. Working closely with the team to identify, report, and investigate suspicious activities in line with requirements. Configuring, maintaining, and improving antifraud system rules and parameters to enhance detection accuracy. Tracking, analyzing, and maintaining key risk and card fraud performance indicators (KPIs). Preparing periodic reports for management and relevant regulatory authorities. Conducting internal training sessions and increasing staff awareness regarding fraud risks and security procedures.

Job Requirements

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University degree in Finance, Information Technology, Economics, Law, or a related discipline. 1 to 3 years of experience in the financial sector, including at least 1 to 2 years in fraud prevention, risk management, or compliance roles. Good understanding of payment systems and card operations Visa, and Mastercard. Hands-on experience with transaction monitoring tools and antifraud systems. Strong analytical, investigative, and problem-solving skills with the ability to interpret transaction patterns and data.
About Company:

ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple

industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who

want to grow professionally while contributing to impactful projects in a fast-paced environment.

Job Nature

Full Time

Job Location

Dubai

Job Level

Sr. Position