Job Description

Were Hiring: Captain Waiter / Waitress Full-Time (Abu Dhabi, UAE)

Are you passionate about hospitality and guest satisfaction? Were on the lookout for a

dynamic and customer-focused Captain Waiter/Waitress

to join our vibrant team in Abu Dhabi!

If you have the

personality, patience, and perseverance

to deliver top-notch service in a fast-paced restaurant environment, we want to hear from you!

Job Summary:

The Captain Waiter leads the restaurant service team to deliver exceptional dining experiences. Responsible for supervising wait staff, ensuring high-quality service, and attending to guests' needs, the Captain Waiter plays a key role in maintaining customer satisfaction and smooth daily operations.

Key Responsibilities:

Supervise and coordinate the activities of wait staff during shifts Ensure efficient, prompt, and courteous service to all guests Welcome and seat guests, present menus, and offer recommendations Take food and beverage orders accurately and ensure timely delivery Train new service staff and provide ongoing coaching Handle guest complaints professionally and escalate when necessary Monitor dining areas for cleanliness, ambiance, and readiness Collaborate with kitchen and bar teams to ensure seamless service Maintain knowledge of the menu, ingredients, and specials Ensure compliance with health and safety regulations

Requirements:

Proven experience as a senior waiter or captain in a high-end restaurant Strong leadership, communication, and customer service skills Ability to multitask and stay calm under pressure Good knowledge of food and beverage service procedures Professional appearance and positive attitude High school diploma or equivalent; hospitality training is a plus Flexibility to work evenings, weekends, and holidays

Location:

Abu Dhabi, UAE

Job Type:

Full-time

Job Types: Full-time, Permanent