Call Centre Executive
Dubai Marina, DU, AE, United Arab Emirates
Job Description
We are looking for a dynamic and customer-focused
Call Centre Executive
to join our team. The ideal candidate will have excellent communication skills in English, a pleasant telephone manner, and the ability to handle customer inquiries efficiently and professionally.Key Responsibilities:
Answer incoming calls and respond to customer queries promptly and courteously. Make outbound calls for follow-ups, feedback. Provide accurate information regarding our services. Resolve customer issues effectively or escalate them to the concerned department. Maintain customer records by updating information in the system. Meet daily/weekly call targets and service quality standards. Assist with other administrative tasks as needed.
Requirements:
Excellent verbal and written communication skills in
English
. Knowledge of other languages (such as Arabic, Russian, Hindi etc.]) is a strong advantage. Previous experience in a call centre or customer service role is preferred but not mandatory. Ability to multitask, stay calm under pressure, and work well in a team. Basic computer skills and familiarity with CRM systems is a plus.Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month
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Job Detail
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Job IdJD1869034
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:31770.0 40229.0 USD
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Employment StatusPermanent
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Job LocationDubai Marina, DU, AE, United Arab Emirates
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EducationNot mentioned