Call Centre Agent Voice

United Arab Emirates, United Arab Emirates

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Our client is in the Real estate industry. They are now looking for a Voice agent to join them.

Roles & Responsibilities:

Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy-related answers.

Bayt

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