Call Center Executive
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Key Responsibilities
Answering Calls & Emails:
Respond promptly and professionally to incoming inquiries regarding facility needs, maintenance requests, and general questions. Ensure calls and messages are documented and addressed in a timely manner.Maintenance Coordination:
Follow up with site engineers and service providers to schedule repairs, inspections, and routine maintenance. Monitor ongoing projects to ensure timely completion and to maintain quality standards.Complaint Resolution:
Serve as the first point of contact for facility-related complaints or incidents. Coordinate with the appropriate teams to investigate and resolve issues, ensuring a swift and satisfactory resolution.Documentation & Tracking:
Maintain accurate records of all maintenance requests, completed work orders, and vendor interactions. Compile reports and updates to share with management, highlighting key issues and resolutions.Job Type: Full-time
Pay: AED2,400.00 - AED2,800.00 per month
Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
* Maintenance: 2 years (Required)
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Job Detail
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Job IdJD1826808
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:28700 34865 USD
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned