Performs general administration and upkeeping of the CAFM System including user training & document development. Key Responsibilities:
Support the overall administration of CAFM System.
Supports in generation of Reports and facilitate distribution with requestor
Assists in Training Helpdesk Operators and other users.
Perform creation and unlocking of CAFM accounts
Support in recording CAFM license subscriptions, ensure accurate recording of license issued to end user.
Report CAFM System issues to vendor or relevant IT Department.
Coordinate CAFM System function changes to Helpdesk & End users
Execute Asset Coding following Engie's standard Asset Attributes
Support Operations Team in developing a balanced PPM Plan using SFG20, ASHRAE, NFPA, OEM or client specific standards.
Supports in General Data processing/upload
Assist in issuing PPM Work Orders to Operations & Sub-contractors
Immediately report system anomalies observed to Line Managers
Support in installation of Mobile App & troubleshooting support.
Document, Implement and ensure user compliance to CAFM policy
Liaise with the CAFM provider and Client, and oversee progress of systems integration
Support in training end-users (Front-end/ App)
Skills Required:
Great multi-tasking abilities and attention to detail
Strong organizational skills, interpersonal skills and a positive attitude
Strong verbal and written communication skills
Proven skills related to the position
Strong communication and interpersonal skills
Ability to delegate tasks and supervise others
Qualifications:
Degree in Information Technology or equivalent experience
Other Requirements:
Demonstrate proficiency in the Microsoft Office environment including Word, Excel, MS Teams, SharePoint, PowerPoint, Project and Outlook
Technology savvy, with interest in IT & Systems operations.
Knowledge of any programming language highly desirable.
Business Unit: LEI RoW Division: LEI RoW AMEA - UAE Legal Entity: ENGIE Cofely Energy Services LLC Professional Experience: Skilled ( >3 experience Education Level: Technical Qualification Company Name: ENGIE UAE Nos valeurs L'inclusion et la diversite sont au coeur de notre politique de ressources humaines. Nous assurons l'egalite des chances entre tous les candidats et sommes engages a creer l'environnement de travail le plus accessible possible.