Description

United Arab Emirates

JOB DESCRIPTION

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad\'s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.

About the Job

An opportunity has arisen for a Butler to join Royal residences and Villa Team in Jumeirah Zabeel Saray. The main duties and responsibilities of this role:

• Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided.
• File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks.
• Neatly file registration cards of departed guests by date and in alphabetical order.
• Scan the passport of every guest on arrival and save the data correctly for the CID Report.
• Prepare registration cards for the next day\'s arrivals.
• Conduct check-in and check-outs with accordance to procedure.
• Escort the guest directly to the residences after proceeding with the check-in.
• Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
• Take advance payment guarantee on check-in for all guests according to the Resort\'s Credit Policy.
• Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Completed Secondary School Education
• Basic knowledge of mathematics (incl. Percentage calculations)
• Able to communicate effectively and to respond well (switched on) to questions and requests
• Well groomed/presented
• Enthusiastic and eager
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Should be able to quickly learn and adapt to a new work environment
• Additional Language would be of advantage: Arabic, Russian or European language

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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