Business Support Team Analyst
Dubai, United Arab Emirates
Job Description
Overall purpose of role Business Support Executives will deliver exceptional Business Support and service to the Front Office Population, Private Bankers, Private Banking Executives, Investments Advisors and Wealth Advisory partners. Working closely with Operations, Technology, CRES, Finance, and any Infrastructure partners as well as all third parties and suppliers, Business Support Executives will provide leadership in their area of expertise, to an efficient and energised team. The ideal Business Support Executives will be real self-starters with energy and creative thinking.
The role holder will be mainly but not exclusively supporting Bankers and PBEs with payments, new joiners, desk moves, travel and expenses. They will also contribute to a number of ad hoc Business Management projects. They will ensure that all tasks are completed in accordance with all Barclay’s policies and procedures. The role holder will work in conjunction with key internal stakeholders in Geneva and other Barclays locations to ensure that all deadlines are met. Key Accountabilities
Purpose and Values Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it. Our Purpose is to create opportunities for people to rise- customers, clients, colleagues and society. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.
Respect We respect and value those we work with, and the contribution that they make. Integrity We act fairly, ethically and openly in all we do. Service We put our clients and customers at the centre of what we do. Excellence We use our energy, skills and resources to deliver the best, sustainable results. Stewardship We are passionate about leaving things better than we found
The role holder will be mainly but not exclusively supporting Bankers and PBEs with payments, new joiners, desk moves, travel and expenses. They will also contribute to a number of ad hoc Business Management projects. They will ensure that all tasks are completed in accordance with all Barclay’s policies and procedures. The role holder will work in conjunction with key internal stakeholders in Geneva and other Barclays locations to ensure that all deadlines are met. Key Accountabilities
- Front office population
- Barclays Clients (passport certifications)
- IPB leadership team, Business Management and COO team
- Infrastructure partners
- Business project steering groups & Management Committees
- Travel arrangements (including visas, all travel approvals, comply with cross border and fly in policies)
- Corporate expenses processing (including full compliance approvals, invoices etc)
- Credit card payments processing
- Visa letters for employee s’ travels when necessary
- Management of Gift and Entertainment master file
- Preparation of audit letters (for clients)
- New joiners IT systems setup (request for applications)
- Business cards requests (for employees)
- Corporate Credit Cards requests and cancellations (for employees)
- Creation of vendors in the AIP system
- Payments processing
- Process the account closures
- Preparation of reference letters (for clients)
- Responsible for local procedure annual review and refresh
- Non regulatory role
- Strong PC skills (Word, Excel, Power point)
- Understanding of Wealth organisation – key service providers / teams
- Ability to build effective cross functional relationships
- An excellent understanding of the Private Bank’s operational processes, procedures, tools and practices
- Communication skills: writing and presentation skills which create clear messages
- Problem solving skills
- Avaloq Knowledge – desirable
- Exceptional communications / relationship skills – spoken, written and in person
- Ability to multi-task, plan and organise work, establish priorities
- Ability to adapt quickly with a real can do attitude
- Comfortable in interacting with Bankers and Management
- The ability to foresee and solve problems using a rational approach / strong ownership of problems
- Positive, self-motivated and team player
- English – compulsory
- French – desirable
Purpose and Values Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it. Our Purpose is to create opportunities for people to rise- customers, clients, colleagues and society. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.
Respect We respect and value those we work with, and the contribution that they make. Integrity We act fairly, ethically and openly in all we do. Service We put our clients and customers at the centre of what we do. Excellence We use our energy, skills and resources to deliver the best, sustainable results. Stewardship We are passionate about leaving things better than we found
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Job Detail
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Job IdJD1422238
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned