Business Support Specialist
Dubai, United Arab Emirates
Job Description
Job Overview: This position provides a wide range of administrative support to the sales and marketing organization. Duties may include standard activities such as communications to both the internal team and customers, word processing and scheduling meetings for the Cluster leader. He/she is also responsible for supporting HCC activities like Due Diligence for third parties intermediates (TPI), Agents and Distributors Contracts, procurement process coordination & preferred supplier selection, PO processing & monitoring and other MEA functions (HR, Finance etc.) in their interaction with the local organization. Takes initiative to follow up on relevant issues and informs manager of status as well. In addition, he /she represents all Cluster Employees in the Health and Safety Program and Team. Further he/she ensures a continuous update on the market in order to increase and ensure the competitiveness of Cordis products. Essential Duties:
- Maintain, through internal and external researches, a constant update on the market in order to identify needs and opportunities
- Ensure all the relevant plans and activities for new products launches at country level
- Coordinate the planing and implementation of marketing, promotional activities and events
- Maintain constant contact information on the market and competition in order to drive trends and requirements
- Manage MEA office duties and preferred vendors/ suppliers relationship
- Coordinate with CET team on regional plan to support organizing clinical educational events
- Ensure a continuous and full alignment with the EMEA Marketing organization
- Constantly take care of most significant contacts with the external environment for the development of corporate image and market share.
- Support the marketing team in the launch of new products through contacts with affiliates and/or identifying market needs He/she discusses the proposal for new opportunities by highlighting: motivation, potential market segment and competition
- Provide overall procurement process coordination, preferred supplier selection and contracts, PO/ invoice processing, reconciliation and monitoring
- Maintain and track monthly In Market sales report as required
- Innitiate leadership team meetings and follow up on meeting minutes for further action
- Manage Marketing materials & collateral usages and maintain updated share folder
- Ensure a thorough business compliance review prior to HCC approval request
- Marketing materials process and ordering management
- Maintain accurate records and documentation of sponsorships, contracts and approvals
Internal and External Interactions:
- with Supply for pending /new products
- with Legal to ensure compliance
- with I.T. for IT related matters
- with Regulatory for registration/commercialization and recall situations
- with Customer Service to receive and give information on products
- with Tender Office for bids and tenders
- with EMEA Marketing Organization for information sharing
- with Salesforce for joint appointments with customers, market information and product launch
- Provides relevant staff with reminders of upcoming events and projected related deadlines
- Coordinates, prepares and edits reports and presentations
- Prepares memorandums
- Organizes files, assembles relevant data and compiles statistics or information as directed for use by others
- Handles confidential matters requiring discretion and judgment
- Supports all activities related to the Health and Safety Program, interacting with all functions established in accordance with local regulation
- Represents all the country employees in the Health and Safety Team
- Interacts with both the HCC Manager and the Sales Organization to implement activities related to the Due Diligence process for TPI, in accordance with the local regulation and the Company Policies
- Collaborates with the EMEA Human Resources department to deliver at local level the internal procedures
- Takes care for record retention according to record retention schedule
Education and/or Experience:
- Minimum education required: Bachelor’s degree and/or equivalent experience/culture
- Experience in healthcare industry, Med Tech and understanding of MECOMED regulations is preferred
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Job Detail
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Job IdJD1403919
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned