Business Process Automation Specialist

Dubai, United Arab Emirates

Job Description

Help AG is looking for a talented Business Process Automation Specialist who will be responsible for the design and development of automations to streamline business processes and improve productivity across the company. Utilizing expert level experience, knowledge of Microsoft 365 architecture, administration, and best practice recommendations, combined with strong and current experience across the Microsoft Cloud product space to support the design and development of automated processes. The ideal candidate would have a very structured work approach and be ready to work in a challenging environment with the highest cybersecurity demands. The role will offer a variety of responsibilities, ranging from being hands on, to coordinating with other technical experts and engaging in external requirements relating to M365 and Cyber Security.
Responsibilities:

  • Work closely with internal architects, cyber security experts and external developers to improve and create solution designs which add value to the business, increase transparency and improve efficiency.
  • Professional project management for various internal development and improvement projects.
  • Design proof of concepts, contribute to internal testing and follow internal approval processes.
  • Research and evaluate commercial solutions / tools for the benefit of business efficiency.
  • Collaboration with internal teams and vendors to fix and improve products.
  • Analyse project briefs to produce clear requirements and deliverables including further communication with the client / team to ascertain their needs and develop project plans.
  • Implement best practices and coding standards, contribute to code reviews and demonstrations.
  • Work towards keeping applications free from technical depths.

Qualifications & Skills:

  • Overall 5+ years of experience in software development.
  • Strong and demonstratable experience in the development and automation of business processes.
  • Minimum 3+ years of experience in Power Platform, Azure Functions and SharePoint Development
  • Expert level skills in at least 4 of the following programming languages: JavaScript, React, C#, PowerShell, SharePoint Modern Development SPFx, Microsoft Power Platform Tools, SQL, GIT / TFS.
  • Demonstratable experience with the following key M365 and related technologies:
    • M365 Architecture, Concept, Development and Troubleshooting.
    • Governance and best practice for security, authentication, and information architecture.
    • Understanding of Microsoft 365 Identity, Access Management and Azure Active Directory
    • SharePoint online concept, usage, tooling REST/CSOM integration with other business systems.
    • Expertise in MS PowerApps & Power Automate (Flow,) Power BI and Business Intelligence Reports.
    • M365 Integration with other business systems using custom middleware scripts and API.
    • Dynamics CRM, Concept & XRM integration with other business systems.
    • Strong knowledge on Azure, including Azure Functions or Azure Logic Apps.
    • Agile development methodologies.
  • Knowledge of the below technologies is beneficial but not mandatory:
    • Microsoft Dynamics NAV / Dynamics CRM
    • Linux / Docker / Kubernetes / HELM, GIT / TFS, Networking (OSI) routing & switching.
    • Bash Scripting or Python Scripting
  • Proper and structured documentation and diagramming and professional change management.
  • Excellent organizational skills in enterprise support and ITIL Process.
  • Understanding of information security concepts and related technology including troubleshooting.
  • Ability to identify new work areas and to self-govern goals and tasks.
  • Ability to identify problems, collect and analyze data, establish facts and draw conclusions.
  • Ability to apply a risk-based approach to planning, executing and reporting on engagements.
  • Use judgement and ingenuity to maintain objectives and technical standards.
  • Excellent communication skills with the ability to translate to non-technical level and effectively convey or report on technical issues both in writing and verbally (In English.) (Arabic is an advantage.)
  • Ability to comprehend complex business processes or technical language and prioritize / follow broad and complex instructions both independently and as part of a team.
  • Impeccable organization, attention to detail, and ability to learn quickly and adapt to new situations.
  • Interact in a positive, friendly, and proactive manner with other employees, board members and regulatory agencies in order to enhance effectiveness and promote quality service.
  • Handle sensitive and confidential matters, situations, and data effectively and with integrity.
  • Manage high pressure / difficult situations in a calm and collected manner.

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Job Detail

  • Job Id
    JD1613122
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned