Main Tasks

Sales Targets:

• Achieve assigned sales targets in order to contribute to the sales volumes / revenues. Develop new markets and customers within the assigned territory / segment to enhance sales volumes / revenues
• To Achieve Targets by Selling Home Loans to the Residents / Customers based in UAE
• Selling Product to acquire New Customers in order to increase the Customer database

Employee Development:

• Acquire Assessment/Certification Standards Improve Product Knowledge through Training Program
• Completion of all the required Product & System trainings in house thru L&D.
• AML Training & Selling Skills and E-Learning

Cross selling:

• Cross sell non \xe2\x80\x93assigned products & services to contribute the revenues and market presence. Attending KIOSK set by the bank in different locations / companies/ malls
• Cross Sell other Products to the Customers in order to increase the market share of the Emirates NBD.

Customer Service:

• Provide quality customer service to ensure customer satisfaction and retention
• To provide Quality Service to the CM, to maintain Strong Customer Satisfaction, and live the Brand values of the Bank.

Market Intelligence:

• Provide market intelligence to supervisors on a regular basis for use in formulating strategies and plans
• Responsible to provide his / her feedback to their line managers on frequent basis, which is shared with the management & product team in order to improve product features and offerings to align with the market and customer\xe2\x80\x99s requirement

Compliances & Processes:

• RBE has to be Vigilant while sourcing any Home Loan or any Cross Sell Product and putting bank benefits always ahead of anything and use utmost care and alertness all time
• Proper Training is provided to the BDM at the time of the Induction, in order to deliver Quality to the Customers and to minimize RISK, inherited to the retail banking products by following the Policies & Processes in place as per the CB directives

Specifications

A. Education:

• Graduate / High school + 4 years\xe2\x80\x99 experience
• MBA / BBA

B. Experiences

• Banking / Retail Sales /Industry Knowledge
• International / GCC and UAE
• Selling & Marketing Skills

C . Knowledge & Skills

• Basic Knowledge of operating systems
• Selling & Marketing Skills
• Having good inter / intra Personal Skills

D. Behavioral Competencies

• Thinking Related - Excellent
• People Related - Acceptable & Good Team Player
• Self Related - Self-Motivated / Hardworking / Focused & Enthusiastic

E . Personal Profile

• 30-45yrs old

Talent Pal