Job Description

Company Description

Makeen Technical Services (MTS) has been a pioneer in delivering tailored building maintenance services and facilities management solutions throughout the UAE since 2005. As a leading Facilities Management company, Makeen Technical Services caters to both the commercial and residential sectors, including government entities. MTS delivers comprehensive, high-quality, cost-effective, and fully integrated solutions that optimize lifecycles of building assets. MTS brings you comprehensive support that spans ground operations, outsourcing, property upgradation, CAFM integration, energy management, and a full spectrum of facilities services. The operations are powered by a customized CAFM system, leveraging the latest AI-driven technology for managing and tracking maintenance requests.

Driving business growth and expanding the client base in both B2B and B2C sectors. Developing strategic relationships, managing the sales pipeline, and achieving sales and revenue targets through effective business development practices.

Sales and Business Development:

Relationship Building:

Influence and network with current and prospective clients, both in B2B and B2C sectors, to establish relationships at senior levels, identifying and addressing business needs.
Lead Generation and Closure:

Conduct cold calling and emailing to generate leads, managing clients through the closing process. Attend meetings, present to prospective clients, and host networking events.
Sales Pipeline Management:

Track lead generation and maintain a healthy sales pipeline using the company's CRM system.
Prospect Database:

Prepare and maintain a list/database of prospective clients. Collaborate on maintaining a shared database of prospective client information.
Client Interaction:

Understand client needs, provide solutions and support. Answer potential client questions and respond to requests for proposals (RFPs).
Collaboration and Planning:

Collaborate with management on sales goals, planning, and forecasting. Maintain short- and long-term business development plans.

Costing and Estimations:

Tenders and Pricing:

Handle job costing, tenders, pricing, and commercial documentation. Prepare documents for outsourcing tenders.
Revenue and Order Targets:

Work towards yearly revenue and order targets, monitored weekly and monthly. Collaborate with sales and leadership to secure, retain, and grow accounts.

Operations:

Account Planning:

Develop new business opportunities within client accounts (pull through, chargebacks, etc.).
Resource Mobilization:

Actively participate in mobilizing resources upon contract award. Monitor monthly cash flows and advise the operations team on P&L control.
Cash Flow Management:

Determine pitfalls affecting cash flow and advise on corrective steps.

Qualifications

Bachelor's Degree (ideally Engineering discipline)

Additional Information

Skills & Professional Requirements:

Strong understanding of facilities management, technical knowledge, and UAE market dynamics. Proven ability to develop business strategies, plan budgets, and articulate business plans. Excellent organizational and time management skills, with the ability to meet tight deadlines. Strong skills in business case preparation, report writing, and creating procedural documents. Proficiency in budgeting, costing, and financial management.

Experience Requirements:

Minimum 5 years of experience in Business Development, specifically in the Facilities Management sector. Proven sales track record within Facilities Management, Fitouts and Retrofits works in the UAE. Must have a valid UAE Driving License.

Attributes and Behaviours:

Strong networking and relationship-building skills. Analytical thinker with a robust commercial orientation. Goal-oriented, with a keen eye for identifying and seizing opportunities. Excellent communication and negotiation skills. * Ability to work collaboratively in a team and manage multiple stakeholders.