Job Description

Customer Relationship Management: To visit key existing Customers regularly and involving Superiors as part of CRM, to ensure their retention and to obtain more business from them Contributes to team effort by accomplishing related results as needed To ensure that Credit Policies are adhered, and Debtors accounts are reviewed on a regular basis, and debts are collected as per the agreed Credit Terms Customer Complaints Resolution: To handle Customers Complaints in coordination with the Customer Service and Operations Department Risk Management: To ensure that Company is not exposed to avoidable risks To coordinate in a harmonized way with the Accounts Department to ensure the mutual requirements and interests are served well To identify most suitable overseas agents and to play an active role in negotiating special rates and tariffs from them and other Shipping and Airlines Carriers and other Service providers To carry out any other duties and responsibilities assigned by the Head of Sales, CEO

The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time

Educational Qualification:

Preferably a bachelor's degree

Work Experience:

Minimum of 5 years' experience in a similar role

Competencies:

A driving license is a must


Good communication skills


Knowledge of relevant equipment, policies, procedures, traffic rules and laws, customs procedures at ports and borders relevant to road transportation







AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.



Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.



Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.



For more information, visit www.awrostamani.com .

AWR Logistics, an integral part of AW Rostamani Group, delivers integrated, customized logistics solutions that ensure goods move seamlessly and efficiently. With expertise in sea and air freight, land transport, auto logistics, and warehousing, AWR Logistics is committed to delivering efficiency and simplicity across its operations.


Guided by AW Rostamani Group's purpose to enrich lives across generations, AWR Logistics leverages innovation and sustainable practices to meet the evolving needs of its customers. The company operates state-of-the-art facilities, including over 65,000 square meters of distribution centers, and a fleet of over 90 vehicles, ensuring timely and reliable service across the region.


Rooted in the Group's legacy of excellence, AWR Logistics is a trusted partner for businesses of all sizes, helping them achieve growth while contributing to a sustainable and connected future.


For more information, visit www.awrostamani.com .