Build and maintain strong relationships with existing and new Customers at service user, influencer, and decision maker level so we understand how to respond to changing needs
Execute customer growth strategies on a sectoral basis reflecting the Company\'s customer persona-based approach
Deliver targeted financial growth from retention, upsell and new sales
Work with marketing to maximize our market outreach
Working knowledge and understanding of your market specialism and ability to relate those to the skills of colleagues
Ability to work across teams with colleagues to provide the optimum mix of services for customers
Responsible for successful provision of services through the CRM for your clients and prospect
Reporting on your sales and renewal activity to your manager in a timely and responsible manner
QUALIFICATIONS
Enthusiasm to learn how the energy industry will impact adjacent sectors and organizations
Inquisitive mind, interested in understanding the complex mix of challenges and opportunities facing a customer\'s transition to a net zero business model
Desire to own and lead on target companies and exceed expectations, with curiosity to find solutions and deliver results to customers
Demonstrable experience and aptitude for managing complex solution based solutions to customer needs
Strong commercial acumen and experience building customer propositions with support from a multi-skilled team
Experience of working within a rapidly changing, entrepreneurial, growth culture
Collaborative working with colleagues from service delivery teams to ensure all customers receive the best possible experience
Outstanding relationship builder
Proven experience listening to customer needs managing customer accounts and relationships
Ability to steward customers and prospective customers to close new business
Understanding of buyer mentality and needs
Excellent interpersonal skills, with the ability to communicate effectively across all mediums
Strong organizational and planning skills with an eye for detail and accuracy