Job Description

Schedule: Full-time The Role Responsibilities Strategy Inbound and outbound NTB sales & activation Engage NTB clients (any segment) who are employees of corporates with whom RB has done a deal Engage via on-site marketing/road shows, or via employee lists provided by corporate Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products Business Connect with identified employees Explain proposition & requirements in full Segment focus, customer focus needs-based selling Processes Pre-send product bundles description and bank proposition Conduct remote KYC Collect all documents required for account opening Operational quality - Errors free customer application & documentation. Minimize Sales Errors Practice appropriate sales and marketing skill People and Talent Connect with identified employees Explain proposition & requirements in full Segment focus, customer focus needs-based selling Meet in person Listen and determine further needs Segment focus, customer focus needs-based selling Set up anchor products Initiate discussion to cross-sell Educate and conduct initial set up for online, ATMs & Client Centre Deepen customer relationship and maximize penetration Risk Management Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements. Ensure adherence to the risk management framework. Conduct CDD, MLP and TCF diligently Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Read, understand and comply with all provisions of the Group Code of Conduct. Zero Tolerance on Fraud and Misspelling Attend all required Trainings Governance Understand and adhere to the Client Acquisition GPS Compliance with regulatory requirements Complete time to time training on CDD, AML, Mis-selling and other customer protection principles Ensure complete adherence to Principles & Policy of Treating Customers Fairly Regulatory and Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/ team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Product Knowledge Communication Skill Saleability Process & Quality Market Knowledge

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website