We are seeking a proactive and results-driven Leads Conversion Executive to join our team. The ideal candidate will play a key role in driving patient acquisition and revenue growth by managing inquiries and converting them into bookings. This role requires close collaboration with third-party vendors, online platforms, and patients to effectively promote our diagnostic services.
Key Responsibilities:
Patient Acquisition & Conversion:
??Manage and respond to patient inquiries via calls, emails, and messages.
??Convert inquiries into confirmed bookings by providing accurate information and offering personalized solutions.
??Promote available discounts and promotions effectively to attract patient.
Vendor & Platform Coordination:
??Liaise with marketing team to ensure campaigns align with business goals.
??Maintain relationships with online platforms and ensure patient referrals are managed smoothly as per agreed tariffs.
Market & Product Knowledge:
??Maintain an in-depth understanding of the clinic's diagnostic services (MRI, CT, USG, Mammogram).
??Stay updated on market trends and competitors in the radiology space.
??Target Achievement:
??Meet and exceed monthly patient acquisition and revenue targets.
Reporting & Analytics:
Generate and present reports on inquiry conversion rates, patient acquisition metrics, and campaign performance.
Qualifications & Skills:
??Education & Experience:
??Bachelor's degree in Business Administration, Healthcare Management, or a related field.
??1-3 years of local experience in business development, preferably in radiology or healthcare.
Skills & Attributes:
??Exceptional communication skills in English (spoken and written).
??Proficiency in additional languages like Arabic and Hindi is a strong advantage.
??Proven ability to achieve targets and work in a fast-paced environment.
??Strong interpersonal skills with a patient-centric approach.
??Proactive, self-motivated, and results-oriented personality.
Additional Requirements:
??Valid UAE driving license.
??Familiarity with CRM tools and basic reporting systems is preferred.
Why Join Us?
??Opportunity to work in a growing healthcare facility with a strong market presence.
??Competitive salary package with performance-based incentives.
??Professional growth and development opportunities.
??Provide insights to improve sales and marketing strategies.
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