Job Description

Experience Level:

Mid to Senior (8+ years)

Role Overview

We are seeking a versatile Business Analyst with strong Quality Assurance (QA) capabilities and UI/UX design awareness to join our in-house development and support team. The ideal candidate will bridge the gap between business needs and technical implementation, while also contributing to testing strategies and early-stage design through wireframing and prototyping. Experience in domains such as smart cities, smart parks and content management platforms is highly desirable.

Key Responsibilities

Gather, analyze, and document business requirements, workflows, and use cases Collaborate with stakeholders to define functional and non-functional requirements Translate business needs into clear user stories and acceptance criteria Design and execute test plans, test cases, and test scripts (manual and automated) Perform functional, regression, and user acceptance testing (UAT) Create

UI/UX wireframes and interactive prototypes

to support requirement validation and stakeholder alignment Identify gaps, inconsistencies, and potential risks in requirements and solutions Work closely with developers, QA engineers, and product owners to ensure alignment Support defect tracking, triage, and resolution processes Maintain documentation including BRDs, FRDs, test reports, and traceability matrices

Required Skills & Experience

8+ years of experience as a Business Analyst with hands-on QA involvement Strong understanding of SDLC, Agile/Scrum methodologies, and QA processes Experience with tools like

JIRA

,

Confluence

,

TestRail

, or

Azure DevOps

Ability to write and execute test cases and perform defect analysis Familiarity with

automation tools

(e.g., Selenium, Cypress) is a plus Proficiency in wireframing and prototyping tools such as

Figma

,

Adobe XD

, or

Sketch

Strong grasp of

user-centered design principles

and ability to translate requirements into visual concepts Prior experience working with ticketing system, hardware/IoT and content management system Strong requirements elicitation and documentation skills (BRD, FRD, user stories, use cases) Familiarity with cloud platforms, dashboards, and analytics used in IoT solutions Experience with process mapping, workflow design, and gap analysis Experience with UAT planning, execution, and defect management Excellent analytical, communication, and stakeholder management skills

Preferred Qualifications

Bachelor's degree in Business, Computer Science, Design, or related field * Experience in enterprise-scale or government-related projects is an advantage