Job Description

Job Responsibilities

Greet and welcome all visitors to the showroom in a friendly yet professional manner, ensuring a premium first impression. Assist customers with inquiries and direct them to the appropriate sales consultant. Maintain a clean, organized, and presentable front desk and customer lounge, including refreshments and guest comfort. Schedule appointments and coordinate with sales and service teams for smooth operations. Support event hosting, VIP visits, and new model launches, maintaining the showroom ambiance (lighting, music, cleanliness, scent). Collect customer feedback and escalate complaints promptly to management. Record and report daily walk-in customer data.

Lead Generation & Sales Support

Qualify sales leads in alignment with AGMC Rolls-Royce's target customer criteria. Generate and secure a minimum of 10 qualified leads per day. Reach out to 100 new prospect accounts daily to develop new business opportunities. Collect and document essential information on prospective clients for database accuracy. Actively manage and update the client database to support direct mail and marketing campaigns. Identify past prospects for follow-up and re-engagement calls. Log all calls and track performance to monitor success rates. Provide regular activity and performance reports. Follow up on specific marketing campaigns to nurture leads and increase conversions. Collaborate closely with the field sales team to support AGMC Rolls-Royce's overall sales objectives. Represent the brand in a professional, positive, and accurate manner in all customer interactions.

Requirements:

Previous experience in customer service, hospitality, or front desk roles (automotive experience is a plus) Strong communication and interpersonal skills Confident, polished, and well-groomed appearance Ability to handle multiple tasks in a fast-paced environment Fluent in English (Arabic is a plus) Basic computer skills (MS Office, CRM tools) Positive attitude and a passion for the automotive industry Proven success in telesales, telemarketing, or tele-research roles, including experience setting appointments for field sales teams. Demonstrated ability to identify key business drivers and match these to the company's offerings. Experience in meeting or exceeding sales targets. Analytical ability to research and identify relevant information on prospective customers.

Working Hours:

Full-time; showroom hours may include weekends or public holidays

Preferred Qualities:

Passion for cars and automotive trends Team player with a proactive approach Flexible and adaptable to different showroom events and campaigns
Job Types: Full-time, Permanent

Pay: Up to AED7,000.00 per month

Application Question(s):

Are you comfortable working in both CRM (Telesales or calls) and F2F customer experience, as this role requires? How many languages do you speak professionally?
License/Certification:

UAE Driver's License (Required)
Location:

* Dubai (Required)