Job Description

The company provides free shared bachelor accommodation and transportation.

The candidate should have experience managing multiple departments.

Should be a graduate in Sales, Marketing or Operations.

Job Purpose:

Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.

Primary duties and responsibilities:

Existing Customer -

Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.

New Customer Acquisition -

Successfully convert the walk-in customers into sales.

Sales Planning and Forecast -

Make a monthly sales plan and forecast for continuous growth.

Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing.

Keep a tap on non-moving products / designs and take suitable action as needed.

Customer Service / Order Fulfilment -

To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues.

Ensure that products are delivered on time.

Review and ensure pending orders are closed before placing new sales orders.

Procurement -

Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.

Inactive Customers -

Follow up with inactive customers to make them buy the company's products.

Reporting -

Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.

Supervisory Responsibilities:

Supervise and allocate duties to staff. Staff attendance, movement, and leave management.

Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Perform other duties as and when assigned.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED5,000.00 per month

Education:

Bachelor's (Required)
Experience:

Branch In-charge: 5 years (Required)
Language:

* Tamil (Required)