Boutique Manager
Reports to: Area Manager Responsible for: Assistant Manager, Sales Team General Purpose of Position: The Boutique Manager shall have supervisory responsibility for one of the Christian Dior Boutique and ensure its position on the market, managing all aspects of a store business:

• Develop our Global Sales and optimize profitability

• Secure the Team, attracts, develop and retain the best competencies

• Communicate with Corporate Office and share best practices with key Retail partners

• Prepare the Team for the Future and study ability of building strategy

• Exemplify the six Dior values on a consistent basis

Tasks and Responsibilities: Commercial Performance and Team Management:

• Responsible for achievement of annual sales goals
• Ability to effectively manage a sales force to achieve sales goals
• Provide and inspire outstanding service to our customers.
• Oversee assigning of monthly sales goals to associates
• Review status of sales associates’ clientele development, including review of client books
• Oversee preparation of merchandise placement and displays.
• Develop Product knowledge for the New Hires in coordination with Buyers and HR Team for Induction
• Ensure and develop the Visual Merchandising in line with Image, Add Campaigns, Stocks (Business) and the local market.
• Conduct regular management meetings to review performance, operations, and employee relations issues, and to discuss strategy with management team
• Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets.
• Partner with HR to oversee recruitment and hiring of store staff.
• Conduct orientation, train, coach, and manage all employees in execution of daily tasks and to maximize sales including completion of all reviews and performance assessment procedures.

Clientele Service and Management :

• Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows, contests, and all involved tasks.
• Develop Customer database through optimizing Capture Rate for each sale and for Fine Jewelry
• Enhance customer Sales service
• Organize and coordinate events with Corporate Office to increase traffic in the Store
• Train the Team on After-sale to develop their own database

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