Summary Created by Fr\xc3\xa9d\xc3\xa9ric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vend\xc3\xb4me, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.



YOUR ROLE

As part of the Boucheron team you will train sales associates across the region to develop Maison, Product, Technical knowledge and selling skills to enrich the client journey & experience and improve retail performance. On the floor follow up of the trainings shared so as ensure implementation. Encourage and establish learning culture in boutiques through floor training & coaching sessions.

YOUR MISSIONS

• Assess the teams\xe2\x80\x99 individual learning needs and performance to develop and align with concerned parties on short, mid & long-term training and development plans

• Analyze Mystery Shopping & \xe2\x80\x9cVoice of the client\xe2\x80\x9d results and individual KPIs of the sales team to identify areas of development and plan for necessary support

• Contributes to define the training calendar with the Retail Excellence Manager based on learning needs / retail excellence projects / partners requests / strategy for the Middle East

• Roll-out training programs as per training calendar (onboarding of newcomers, product & client experience training)

• Support team on the floor through follow up sessions to enhance client service, storytelling and selling techniques in accordance with the Boucheron way

• Coordinates on the translation of training materials for the Middle East and to the organization of training events

• Follow up with team on completion of the modules on the E-learning platform

• Update and extract periodic reports on on-line, in-class trainings & mystery shopping results

YOUR PROFILE

• Minimum 4 years of related work experience with minimum 1 experience in the luxury industry

• A Bachelor\'s degree

• Strong facilitation and empathy, genuine interest for people

• Strong interpersonal and communication skills

• Computer literacy

• Willing to travel frequently

• Demonstrate ability to influence, strong follow-up skills

• A retail experience is a plus

• Reliable team player, accountable for delivering results and ready to help the team

• Language proficiency in both English and Arabic

Boucheron is committed to building a diverse workforce. We believe diversity in all its forms \xe2\x80\x93 gender, age, nationality, culture, religious beliefs and sexual orientation \xe2\x80\x93 enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type Regular

Start Date 2023-04-03

Schedule Full time

Organization KERING MEA

Kering