Job Description

About the Role

We are seeking a detail-oriented and proactive Booking Coordinator (Shipping - Entry level) to manage daily booking operations with carriers and customers. The role involves securing vessel space in advance, maintaining accurate booking records, coordinating with clients, resolving booking-related issues, and collaborating closely with internal teams and shipping lines.

Key Responsibilities

Secure Vessel Slots:

Reserve container slots with carriers according to the annual booking plan, ensuring availability in advance.

Daily Booking Updates:

Maintain and update booking information in systems/sheets daily with 100% accuracy.

Customer Coordination:

Liaise with clients to understand booking requirements and ensure timely container arrangements.

Customer Support:

Act as the primary contact for booking-related queries, responding promptly and following up as needed.

Issue Escalation:

Address shipping line concerns such as mis-rated bookings, equipment shortages, and discrepancies.

Operational Reporting:

Provide regular updates to management regarding booking challenges, bottlenecks, risks, and recommended solutions.

Vendor & Tariff Maintenance:

Create, update, or deactivate vendor contracts, freight rates, and price lists in the system as needed.

Invoice Review & Disputes:

Verify freight invoices for accuracy and manage disputes with carriers when discrepancies arise.

Requirements

0-1 year experience in shipping, preferably in ocean export bookings. Detail-oriented with strong organizational and communication skills. Ability to work collaboratively in a fast-paced environment. Proficiency in Microsoft Excel or similar spreadsheet tools. Tagalog-speaking female candidates preferred.
Job Type: Full-time

Ability to commute/relocate:

* Sharjah: Reliably commute or planning to relocate before starting work (Preferred)