MyCare Home Healthcare is seeking a highly experienced and detail-oriented
Billing Officer & Insurance Coordinator
to manage end-to-end billing processes, insurance claims, pre-approvals, and invoicing. This role plays a critical part in ensuring accurate financial operations and seamless coordination between insurance companies, patients, and clinical teams--while maintaining full compliance with DHA and UAE healthcare regulations.
Key Responsibilities
Prepare, submit, and monitor insurance claims using
DHA and eClaimLink portals
.
Secure insurance
pre-authorizations and approvals
for home healthcare services.
Accurately generate
invoices
for private pay clients and maintain up-to-date receivables tracking.
Address
claim denials, rejections, and resubmissions
to ensure timely reimbursement.
Reconcile billing discrepancies and maintain complete, compliant financial records.
Work closely with the
intake and operations teams
to ensure billing aligns with services rendered.
Provide
monthly billing, receivables, and insurance performance reports
to management.
Stay updated and ensure compliance with
DHA, payer guidelines, and internal billing protocols
.
Qualifications & Skills
Bachelor's degree in
Business Administration, Accounting, Nursing
, or a related healthcare field.
Minimum 2-3 years
of proven experience in healthcare billing and insurance coordination in the
UAE
.
In-depth knowledge of
DHA insurance systems
,
UAE health insurance policies
, and claim procedures.
Familiarity with
medical coding
(ICD-10, CPT) and healthcare billing best practices.
Excellent attention to detail, analytical skills, and ability to work under tight deadlines.
Strong communication skills for engaging with patients, insurers, and clinical teams.
High level of integrity in handling
confidential financial and medical information
.
Proficient in
Microsoft Office
, especially Excel; experience with
EMR or healthcare billing software
is a plus.
What We Offer
Competitive salary
A collaborative and professional work environment
Opportunities for career growth in a rapidly expanding healthcare company
How to Apply
Please submit your updated CV via Indeed, along with a brief cover letter outlining your relevant experience and why you're a great fit for this role.
Job Type: Full-time
Pay: AED4,000.00 - AED8,000.00 per month
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