Direct activities of supervision of Collections and minimize all form of current delays in collection cycle.
Create on a weekly & monthly collections strategy to make sure targets are achieved.
Able to conducts face-to-face and/or telephone/email negotiations and follow up with customer\xe2\x80\x99s senior contact personally about all forms of due/undue and future payment.
Timely submission of AR statements to customer concerned department and secure the acknowledgement.
Daily chasers and follow up on customer account from bill submission to payment collection.
Prepare and establish a clear understanding of the customer payment cycle and invoicing processing flow and monitor it.
Supports Ad-hoc queries and leads projects on local and/or regional level.
Follow up banking requirement on LC swifts, cheque submission, liase with backend team, bonds submission with invoices.
Work closely with Operations, Finance, Project Management & Sales function to ensure bills are approved on time and cash is collected in time.
Develop strategies and provide recommendations on actions for escalated cases related to bill disputes, companies with cash flow issues, bankruptcy, non-responsive customers.
Report timely to business the bill approval and collection progress in the assigned territory and customer\xe2\x80\x99s.
Monitoring of behaviour of customers for payment releases.
Participate to internal cash calls, update dashboard, report on time to internal stakeholders.
Bayt
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