Bilingual Customer Service Representative / French And English

Rabat, 4, MA, Morocco

Job Description

E-Call Services is a multilingual call and processing center that places

human values

at the heart of its mission.
To support our growth and develop together, apply now!

Type of Assignment:



Incoming calls, emailing, e-chat

Mission:



Provide daily support to clients via phone, email, or chat by offering clear and precise information to meet their needs.

Profile:



Strong listening skills and empathy Sense of initiative and proactivity Good general knowledge Ability to identify client expectations Capacity to converse naturally and spontaneously with clients Ease and comfort in using computer tools Excellent command of French (speaking, grammar, conjugation)

Type of Employment:

Permanent contract (CDI)

Ability to Commute or Relocate:


Rabat: Able to commute without difficulty or planning to relocate before starting work (Optional)

Education:


Two-year post-secondary degree (BTS, DUT) (Optional)

Experience:


Customer Service Representative: 1 year (Required)

Language Skills:


French (Required)
English (Required)

Job Type: Full-time

Language:

English (Required) French (Required)
Job Type: Freelance contract

Pay: 23.00DH - 23.60DH per hour

Expected hours: 44 per week

Language:

English (Required) * French (Required)

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Job Detail

  • Job Id
    JD2178316
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Rabat, 4, MA, Morocco
  • Education
    Not mentioned