Bilingual Customer Service Agent Retail Automotive
?????? ?? ??????, GZ, EG, Egypt
Job Description
Job description
NAOS CX is Hiring -Customer Service Representative (Arabic & English)
Job Title:
Customer Service RepresentativeLocation:
Giza, EgyptKey Responsibilities
Handle inbound customer inquiries in both Arabic and English with professionalism. Conduct outbound follow-up calls when needed. Provide accurate, timely, and courteous resolutions to customer issues. Document all customer interactions with attention to detail.
Requirements
English proficiency:
B2 level minimum.
Previous customer service experience is a plus. Ready to start immediately. Graduates. Giza residents preferred.Work Schedule & Shift Details
Morning and rotationa
l shifts available. Female representatives' last shift ends at 7:00 PM. 9 working hours per day (including breaks). 2 rotational days off per week.Work Schedule & Shift Details
For
Males
(Rotational Night
Shifts):05:00 PM - 01:00 AM 01:00 AM - 09:00 AM
For
Females
(Fixed Morning Shift
):09:00 AM - 07:00 PM
Compensation Package
Morning Shift (Females)
:Base Salary: EGP 12,800(Gross) KPI Bonus: EGP 1,000 Morning Shift Transportation Allowance: EGP 2,000
Total Gross:
EGP 15,800Total Net:
EGP 12,628Night Shift (Males):
Base Salary: EGP 12,800 (Gross) KPI Bonus: EGP 1,000 Night Shift Transportation Allowance: EGP 3,000
Total Gross:
EGP 17,300Total Net
: EGP 13,827Benefits
Social & Medical insurance. Friendly and professional environment. Immediate hiring and onboarding.
Why Join NAOS CX?
Competitive salary and benefits package. Structured career growth opportunities. Supportive and professional work culture.
Job Types: Full-time, Permanent
Pay: E15,800.00 - E17,300.00 per month
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Job Detail
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Job IdJD2202395
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location?????? ?? ??????, GZ, EG, Egypt
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EducationNot mentioned