Job Description

About the Company
"We are a merchant services provider for small to medium-sized businesses, offering state-of-the-art solutions as a single-source provider of electronic payment processing services. Our services encompass Point of Sale solutions, mobile applications, and loyalty programs. With approximately 3.75 million transactions processed each month, totaling roughly $145 million, we take pride in delivering top-notch service. Our multilingual sales force is available 24/7 to provide the best customer support."
Description
Job Title: Bilingual Cold Caller / Outreach Specialist (Korean & Chinese)
Job Summary: The Bilingual Cold Caller - Outreach Specialist is responsible for providing sales and marketing support to build a pipeline of leads, in line with business objectives and quotas. This role involves generating leads through phone calls, social media, and email outreach.
Key Responsibilities:

• Research, track, maintain, and update leads.
• Make outbound calls to develop new business opportunities.
• Contact prospects to qualify leads.
• Execute targeted email marketing campaigns to key clients and prospects.
• Research and maintain a lead generation database.
• Conduct market research and customer analysis.
• Perform client or market surveys to gather information on potential leads.
• Assist in preparing proposals and/or sales presentations.
• Provide management with accurate and timely updates.
• Develop a strong understanding of the companys products and services to support the sales process.

Skills and Attributes:

• Excellent communication skills in English (both verbal and written).
• Experience with cold calling.
• Proficiency in research and maintaining lead databases.
• Competent in MS Office (Word, Excel, Outlook).
• Experience using CRM systems.
• Strong project and time management abilities.
• Prior experience working with Western companies is a plus.

Qualifications & Experience:

• Bachelors degree in Marketing, Business Administration, or a related field
• 1-2 years of experience in lead generation & Cold Outreach.

Skills Required