? Previous experience in a 4 to 5 star hotel or hospitality environment preferred.
? High school diploma or equivalent; additional hospitality training or certification is an
asset.
? Exceptional customer service and communication skills to provide a warm and
professional guest experience.
? Physical fitness and stamina - able to lift, carry, and transport guest luggage safely and
efficiently.
? Professional appearance and grooming in line with hotel standards.
? Thorough knowledge of the hotel's layout and local attractions, transportation options,
and amenities.
? Positive, courteous, and proactive attitude with a focus on teamwork and guest
satisfaction.
? Strong organizational and time management skills to handle multiple guest requests
smoothly.
? Reliability and punctuality, with a commitment to upholding the hotel's service and
brand standards.
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