Job Description

Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

We are seeking an enthusiastic and friendly Bell Attendant, who ensures a positive first and last impression of the hotel through excellent customer service.

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Respond promptly to guest requests and inquiries
• Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas
• Coordinate with front desk and concierge teams to ensure smooth guest service
• Assist with transportation arrangements when required
• Ensure guest safety and handle belongings with care

Qualifications

• Previous experience in same role in 4* or 5* property is an advantage
• Ability to work well under pressure in a fast-paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively and collectively as part of a team
• Service focused personality is essential
• Ability to work flexible shifts, including weekends and holidays

Additional Information
Additional Language is an added advantage.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Skills Required