Job Description

Responsibilities

Warmly greet clients, walk them to the proper beauty station and inform assigned staff of their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and welcome the clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and promotions Cross-sell services and products when appropriate Handling client complaints and feedback, and ensuring a positive salon experience. Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Maintain the cleanliness and organization of the salon Assist stylists and other salon staff as needed

Qualifications

Hands-on experience with office equipment, like printers and POS systems Proficient in basic computer skills Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances College Graduate Experience/ Knowledge in Beauty and salon industry Previous experience in a customer service role Ability to multitask and work in a fast-paced environment With a valid UAE Driving License is a plus Female applicant only
Job Type: Full-time

Application Question(s):

Do you have a valid UAE Driving license?
Education:

Bachelor's (Required)
Experience:

* Salon Receptionist: 7 years (Required)