Job Description

We are seeking a confident and sales-driven Admin / Sales Receptionist with strong customer service skills and the ability to manage bookings, drive sales, and support content creation for our social media platforms.

You will be the face and voice of the salon from client communication to upselling, managing daily bookings, and helping create simple content that reflects our brand.

? Key Responsibilities

Client Experience & Sales

Manage all appointments, schedules, and follow-ups through Fresha

Handle walk-ins, WhatsApp, calls, and client inquiries professionally

Upsell services, packages, and memberships to meet monthly targets

Maintain daily reports, closing sheets, and client records

Operations

Coordinate technician schedules and support smooth workflow

Follow and enforce salon policies and SOPs

Ensure front desk cleanliness and professional presentation

Handle payments, invoices, and basic admin duties

Social Media Content

Capture simple photos/videos of services, nails, lashes, results, and before/after shots

Support the marketing team with content ideas and client engagement

Help maintain the salon's aesthetic and brand style online

Encourage clients to tag, review, and engage with our pages

? Requirements

Minimum 5 years experience working as a receptionist/admin in a Dubai beauty salon

Strong sales skills with proven ability to upsell and close packages

Mandatory Fresha experience (bookings, POS, reports)

Confident in creating simple social media content (Reels, stories, photos)

Excellent communication skills in English (Arabic is a plus)

Professional, organised, and proactive personality

Ability to work in a fast-paced, client-facing environment

Strong attention to detail and a high sense of responsibility

? What We Offer

Attractive salary + commission

Professional, friendly work environment

Training and development

Long-term career growth within the studio

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month