Job Description

Beauty Manager - Department Stores Job Purpose To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction Education/Certification Education / Graduate in any discipline

Years of Experience 5-7 years' experience of successfully running a profitable retail store

Knowledge and Skills Development commercial and negotiating skills In depth knowledge of the industry Track record of successfully managing a similar scale retail operation A confident person with a thorough product knowledge and latest trends Pleasant personality and good grooming Communication and interpersonal skills Functional Roles and Responsibilities Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly. Minimise stock loss through the management, implementation, and adherence of ATG policies and procedures. Analyse stock management information available to ensure sales opportunities are maximised. Prepare and implement stock takes in store in liaison with the Operations team. Ensure all Company policies and procedures are implemented and adhered to. Ensure Company Health & Safety standards are adhered to at all times. Provide and analyse reports to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback. Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties. Establish and maintain effective professional relationships with key business partners. Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance, and cleanliness. Monitor sales per square foot to ensure maximum productivity within brand and store specifications Keep ahead of market trends and competitor activity and provide feedback/recommendations to the Company. People Management Roles and Responsibilities Provide leadership and direction to team members towards the achievement of goals and objectives Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles Schedule: Shift: