Job Description

Beauty Advisor - Al-Futtaim Group - Dubai, UAE
Position Overview
The Beauty Advisor role in Dubai, UAE focuses on delivering exceptional customer service and driving sales growth within Al-Futtaim's retail beauty operations. This role engages customers through product expertise, personalized recommendations, and excellent in-store standards to enhance loyalty, increase average transaction value, and support store financial targets.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 4500-6500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Recommend suitable beauty products by explaining features, benefits, and usage to customers.
• Assist customers in selecting products based on brand preference, variant, and color requirements.
• Apply upselling and cross-selling techniques to increase average transaction value and overall sales.
• Address customer queries professionally and ensure a positive in-store experience.
• Resolve customer complaints in line with approved customer service standards.
• Follow service protocols including greeting customers, offering assistance, and maintaining engagement.
• Monitor product availability, shelf life, and replenishment of displayed items.
• Ensure safekeeping of merchandise to minimize shrinkage, damage, and pilferage.
• Maintain accurate shelf labels and update pricing in line with weekly changes.
• Display merchandise according to planograms and visual merchandising guidelines.
• Maintain cleanliness and organization of the assigned store area.
• Support store promotions by setting up marketing materials and displays.
• Comply with company policies related to attendance, grooming, conduct, and operational procedures.

Ideal Profile

• 2 to 4 years of experience in retail, preferably within beauty or fashion segments.
• Good knowledge of beauty products, fashion trends, and customer preferences.
• Experience in retail operations including stock handling, visual merchandising, and point-of-sale systems.
• Strong customer service mindset with problem-solving and interpersonal skills.

Skills Set

• Customer engagement and relationship building
• Beauty product knowledge and sales techniques
• Upselling and cross-selling
• Stock and visual merchandising management
• Retail operations and compliance
• Communication and teamwork

Why Join Us

• Work with well-known beauty and lifestyle brands within a leading retail group.
• Develop strong customer-facing and sales skills in a dynamic retail environment.
• Be part of a customer-focused culture that values service excellence and teamwork.
• Access career growth opportunities within Al-Futtaim Group's diversified retail portfolio.

About the Company
Al-Futtaim Group is one of the Middle East's most diversified privately held organizations, headquartered in Dubai. Through its retail division, the group operates a wide portfolio of leading international and regional brands across fashion, beauty, and lifestyle categories. With a strong focus on customer experience, operational excellence, and people development, Al-Futtaim continues to deliver engaging retail experiences across the UAE and the wider region.
Job Title Beauty Advisor - Al-Futtaim Group - Dubai, UAE
Beauty Advisor - Al-Futtaim Group - Dubai, UAE
Position Overview
The Beauty Advisor role in Dubai, UAE focuses on delivering exceptional customer service and driving sales growth within Al-Futtaim's retail beauty operations. This role engages customers through product expertise, personalized recommendations, and excellent in-store standards to enhance loyalty, increase average transaction value, and support store financial targets.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 4500-6500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Recommend suitable beauty products by explaining features, benefits, and usage to customers.
• Assist customers in selecting products based on brand preference, variant, and color requirements.
• Apply upselling and cross-selling techniques to increase average transaction value and overall sales.
• Address customer queries professionally and ensure a positive in-store experience.
• Resolve customer complaints in line with approved customer service standards.
• Follow service protocols including greeting customers, offering assistance, and maintaining engagement.
• Monitor product availability, shelf life, and replenishment of displayed items.
• Ensure safekeeping of merchandise to minimize shrinkage, damage, and pilferage.
• Maintain accurate shelf labels and update pricing in line with weekly changes.
• Display merchandise according to planograms and visual merchandising guidelines.
• Maintain cleanliness and organization of the assigned store area.
• Support store promotions by setting up marketing materials and displays.
• Comply with company policies related to attendance, grooming, conduct, and operational procedures.

Ideal Profile

• 2 to 4 years of experience in retail, preferably within beauty or fashion segments.
• Good knowledge of beauty products, fashion trends, and customer preferences.
• Experience in retail operations including stock handling, visual merchandising, and point-of-sale systems.
• Strong customer service mindset with problem-solving and interpersonal skills.

Skills Set

• Customer engagement and relationship building
• Beauty product knowledge and sales techniques
• Upselling and cross-selling
• Stock and visual merchandising management
• Retail operations and compliance
• Communication and teamwork

Why Join Us

• Work with well-known beauty and lifestyle brands within a leading retail group.
• Develop strong customer-facing and sales skills in a dynamic retail environment.
• Be part of a customer-focused culture that values service excellence and teamwork.
• Access career growth opportunities within Al-Futtaim Group's diversified retail portfolio.

About the Company
Al-Futtaim Group is one of the Middle East's most diversified privately held organizations, headquartered in Dubai. Through its retail division, the group operates a wide portfolio of leading international and regional brands across fashion, beauty, and lifestyle categories. With a strong focus on customer experience, operational excellence, and people development, Al-Futtaim continues to deliver engaging retail experiences across the UAE and the wider region.
Post Details
Job Start Date
Salary from 4500.00
Salary to 6500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required