Job Description

JOB SUMMARY As a Waiter, you are expected to ensure hygienic workplace, proper handling of stock and operational equipment, and to produce Bar Menu items in accordance to S.O.P. You will support the management to organize all requirements to the highest quality and in accordance to the standard operating procedures implemented. CANDIDATE PROFILE Minimum 2 years' experience in F&B Operations and in the same role Excellent communication skills (oral and written) Committed to delivering high level of customer satisfaction Positive attitude Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams CORE WORK ACTIVITIES As a Barista, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Types: Full-time, Contract
Contract length: 24 months COVID-19 considerations:
COVID-19 vaccination and booster required Experience:

• Barista: 2 years (Preferred)