Bar/ Restaurant Manager
Dubai, United Arab Emirates
Job Description
Overview:
The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opens in July. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.
The First Group Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, The First Group Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai. :
Desired Skill & Expertise:
The First Group Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, The First Group Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai. :
- Coordinate daily restaurant management operations.
- Deliver superior food and beverage service and maximize customer satisfaction.
- Respond efficiently and accurately to restaurant customer complaints.
- Ensure that all employees are properly trained on the Sequence of Service and on Corporate Policies, ensuring that they are efficient, courteous, respectful of others and knowledgeable in all aspects of food, beverage, and service standards.
- Conduct daily pre-shift meetings at the start of every shift.
- Provide constant floor supervision to achieve desired objectives and maintain corporate standards for quality and service.
- Communicate all guest feedback, both positive and negative, with the Chef de Cuisine and Executive Chef to ensure the highest quality of food.
- Ensure all Direct operating costs (food and beverage, labour, Entertainment, Business Promotions, Sales & Marketing, Laundry, Utilities etc..) are in line with budget expectations.
- Approve the weekly schedule for all employees as recommended by the Assistant Manager.
- Ensure that staffing is adequate to meet demands of business.
- Proactively address and implement strategic solutions to changes in sales trends.
- Train the Front of House managers, the Supervisors and the Head Bartender with the objective of developing a strong management team to manage the restaurant while providing an opportunity to individual managers for personal career growth.
- Evaluate the performance of the management team. Initiate plans for career progression, recommend promotions and/or salary adjustments based on performance.
- Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.
- Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of building.
- Participate in community activities to promote good corporate image.
- Maximize sales and profitability through professional execution of approved promotions.
- Assure all established operating policies, procedures, and systems are followed ( e.g. specified product purchased, document and reports are completed on time, staff schedules are posted, etc).
- Participate in the development of financial budgets and in the preparation of a business plan for the restaurant.
- Perform quarterly operations reviews and implement corrective measures.
- Submit Performance appraisals for each manager every January and July.
- Stay abreast of competitors’ activity, marketing strategy, and report data to the Director of F&B.
- Ensure daily variance counts and weekly inventories are correctly processed.
- Complete all daily and weekly reports. i.e. Daily Log Book, Daily Sales report, Promotions report.
- Maintain and practice fire and security systems and procedures.
- Possess working knowledge of government codes, Policies and regulations as they impact on the business.
Desired Skill & Expertise:
Education
- College Degree in Hotel Management
Experience
- 3 years of management experience in Restaurant Management or management experience from combined relevant areas
Preferred Computer Proficiency
Build Personal Effectiveness
Create Team Focus
Lead Change and Innovate
- Microsoft Office software: Word, Excel, Power Point
- POS System
- Communication skills
- Organisational skills
- Information system knowledge
- Food and Beverage knowledge
- Guest focus
- Problem solving skills
Build Personal Effectiveness
- Warm, welcoming, smiling and pleasant
- Act with integrity
- Communicate effectively
- Exhibit self-confidence
- Make sound decisions
- Self-development
- Initiative
- Adaptability / Flexibility
- Verbal and listening skills
- Writing skills: Able to write plans and reports
Create Team Focus
- Foster teamwork
- Promote team diversity
- Customer service orientation
- Execute effectively
- Motivate & inspire others
- Take ownership
- Results oriented
Lead Change and Innovate
- Build support for change
- Drive continuous improvement
- Leverage technology
- Share best practices
- Influencing others
- Fluency in English
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Job Detail
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Job IdJD1433643
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned