Bar Manager

Dubai, United Arab Emirates

Job Description

Play Your Part
Purpose:
  • To lead the Food and Beverage Operation of the Venue.
  • To ensure stability within the service delivery of existing operations and maintain the high levels of service excellence and the surroundings to be maintained to a high level at all times. To drive revenues, control operating expenses, train and develop colleagues and secure profits.
  • To manage 3rd party suppliers, especially core catering supplier and to oversee the successful delivery of Event F&B. Act a key contact person for assigned suppliers.
  • Broader focus: as part of the Operations Management Team to participate in the Duty Manager program as directed
Main Duties:
  • Co-ordination of all areas of the Venue with particular focus on business objectives
  • Ensure departmental compliance with all DM & HACCP requirements
  • Assists in planning and implementing programs, policies and procedures to ensure that Company standards are met
  • To ensure that the Departmental Objectives are cascaded to the colleagues.
  • To ensure that the colleagues are aware about the Company Vision, Business Unit Mission, Guiding Principles, and Hallmarks
Administration
  • Establish standards of performance and job descriptions of service colleagues.
  • As agreed with your line manager co-ordinate special promotions necessary.
  • Participates in activities, sales initiatives and other promotional activities designed at enhancing the Image and profitability of Ain Dubai.
  • Provides creative ideas to project and enhance the Image of the Ain Dubai.
  • Ensure up-to-date hard copies of department Handbook and SOPs are maintained at all times.
  • Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
  • Control department forms and records according to the Company standards for Document Control
Operations
  • Oversee the day to day operation of the department to meet the needs of the business ensuring that all company Policies and Procedures and minimum standards are adhered to.
  • Interacts with management of all levels and develop solid working relationships
  • Deliver briefings for the F&B Team
  • Meeting and interact with external guests (visitors, community, business partners, other) as required.
  • Ongoing competitor analysis.
  • Recommendations as required for e.g. modernization of equipment, service methods, presentation and improved guest satisfaction.
  • To assist in any of the Outlets when necessary.
  • To coach and assists F&B Managers/Team as needed to fulfil their responsibilities.
Financial
  • Participates in preparation of the F&B Annual Business Plan/Budget.
  • Monitors closely the profitability of all Food and Beverage Outlets. Provides solutions to improve problem areas and assists in implementing corrective measures.
  • Ensuring that each Outlet is individually profitable.
  • To follow up and at times initiate maintenance orders and purchase requests
  • Assists in the development of ideas and the increased department sales/ensure maximum revenues.
Other duties
  • Monitoring and analyse the activities and trends of competitive restaurants and bars, update
  • Mentoring: assists in the building of an efficient team of employees, by taking an active interest in their training, development, safety and welfare.
  • Participates in training and development programs that may improve personal or department standards liaising closely with the Training Manager
  • Communicating to colleagues the importance of meeting customer as well as regulatory & statutory needs.
  • Ensuring measurable quality objectives are established and actively participate in the review of these objectives
  • Ensuring the availability of resources (manpower/materials/consumables)
  • Ensure customer requirements are determined & met.
  • Ensure that responsibilities and authorities are defined and communicated within the department.
  • Ensure appropriate communication processes are established (both upwards & downwards).
  • Ensure that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives.
  • Maintain appropriate records of education, training, skills and experience.
  • Provide constant coaching, counselling and if necessary, discipline to colleagues to ensure their capability to meet the needs of the business.
  • Ensure manning and competence level of selected colleagues is sufficient for the department to meet the needs of the organization and customer.
Health and Safety Duties:
  • Exercise the “duty of care”, i.e., the moral and legal obligation to protect the guests, staffs, contractors, vendors, suppliers and all other persons within our care from harm or loss when they are exposed to our activities or using our services, with watchfulness, attention, caution and prudence that a reasonable person in all circumstances would.
  • Provide, as far as reasonably practicable, the highest level of protection, against harm or loss from hazards and risks to the health, safety and welfare, of oneself and of the persons working under own’s authority.
  • Practice due diligence through assessment and review such that all risks and hazards are controlled and maintained to acceptable level in any modification, introduction of new process, machine and/or even engaging new persons in the business to ensure that all aspects and considerations are sufficiently looked into prior to implementation or engagement.
  • Commit to safe systems of work by adhering to agreed processes that are put in place, which can include, but not limited to those in the approved manuals, policies, procedures and SOPS and thus it shall be everyone’s responsibility to know and understand thoroughly these systems and processes, execute properly and avoid short cuts.
  • Take ownership of own’s health and safety for the matters within one’s control or ability to influence, through leadership by example and ensure that the rest of the persons within one’s responsibility and influence, including contractors, follow through.
  • Be prudent by adhering to the laws, regulations, applicable standards and guidelines imposed by the governing authorities by, including but not limited to, possessing and updating the necessary professional and other business-related licenses, securing and renewing timely the permits and certificates, and getting medical clearances, sufficient training and appropriate qualifications required for the performance of work or job.
  • Follow strictly the rules and regulations set by the company to protect the lives and welfare of the persons involved in its business processes, including the protection of property and environment from damages and other forms of losses.
  • Prevent accidents / incidents to happen by promptly reporting the presence of hazards and risks, unsafe acts and unsafe conditions, and escalate issues and concerns at the work place to immediate superiors or to persons in authority who can assist in addressing with appropriate and timely actions thus preventing them to worsen, complicate or magnify into unmanageable huge proportions.
  • Report, investigate, cooperate and resolve incidences involving oneself and persons within own’s control and influence, timely and accurately.
  • Contribute to a healthy, illness-free work place by observing proper personal hygiene, high standard of cleanliness and observing consistent housekeeping as a part of one’s responsibility.
  • Report sickness / illnesses that occurred to oneself or to any person in the team, including those unsanitary and unhygienic conditions, that may potentially affect performance and productivity, safety and welfare while performing the work, spread or infect others and/or cause inconvenience to others and guests.
  • Participate in company activities with the objective of improving the readiness to emergencies, awareness to health, safety and environment and enhancing the work-life and employee welfare
Are You a Star?
Qualifications: Essential
  • Bachelor’s degree in relevant field or degree in hospitality or hotel management.
Desirable
  • WSET Certification
Experience: Essential
  • 3 years in management roles in bar, hotel, branded restaurants
  • Working knowledge of the UAE beverage (alcohol) supplier industry
  • Working understanding of Annual Budgets, OPEX and CAPEX expenses
  • Ability to conceive and articulate promotional Marketing campaigns to drive top line.
Desirable
  • Worked in a busy entertainment facility with Bar/beverage operations
  • Experience with large conference and events
Requirements:
  • Flexible working hours
  • Physically fit
  • Must strictly adhere to all HR policies and procedures at all times.
  • Must be able to train, coach, mentor colleagues.
  • Should be able to conduct performance appraisals, disciplinary actions, and performance management.
  • To perform other duties that management may from time to time reasonably require.
The Best Part of the Story
We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

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Job Detail

  • Job Id
    JD1438000
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned