Job Description

Job Summary:

The Banquet Events Executive is responsible for coordinating and managing all aspects of banquet and event functions, ensuring seamless execution and exceptional guest experiences. This role acts as a liaison between clients and hotel departments to deliver successful events, from initial inquiry through to post-event follow-up.

Key Responsibilities:

Serve as the primary point of contact for clients booking banquet and event spaces. Understand client requirements and tailor banquet event orders (BEOs) accordingly. Coordinate with internal departments (catering, kitchen, housekeeping, audiovisual, and front office) to ensure all event logistics are executed smoothly. Prepare detailed event proposals, contracts, and banquet event orders. Conduct site inspections and walkthroughs with clients to finalize event details. Manage event timelines and supervise on-the-day operations to guarantee high service standards. Address and resolve client concerns promptly and professionally during events. Monitor banquet setups, decor, seating arrangements, and food and beverage service. Maintain accurate records of bookings, client communications, and billing information. Assist with upselling additional services to maximize revenue. Participate in post-event evaluations and provide feedback for continuous improvement.
Qualifications:

Bachelor's degree in Hospitality Management, Event Management, or related field preferred. Prior experience in banquet/event planning within the hospitality industry is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Ability to work effectively under pressure, especially during peak event times. Attention to detail and commitment to delivering outstanding guest service. Proficiency in event management software and Microsoft Office. Flexibility to work evenings, weekends, and holidays as required.
Job Type: Full-time