About Us Do you see yourself as Banquet Supervisor? At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where YOU come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. The Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on a long stretch of pristine sandy beach. The resort enjoys an ideal location for Business, Meetings & Events and leisure Travelers. Recline on a well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah. Receive a warm welcome from friendly Omani colleagues as you cross 42 acres of lush, landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. We'll show you to your room or suite, or point you towards our 3 interconnecting pools, tennis and squash courts or par-3 garden golf course. A courtesy shuttle bus whisks you from Salalah International Airport to Crowne Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy access to the center of Salalah, just a 10-minute drive away. Lush hotel gardens lead to the gentle turquoise waters, lapping against the beach. Locals are drawn to our night-time attractions, from sumptuous themed buffets on the white sand at Ocean Blue Restaurant and panoramic sunset and ocean views at Dolphin Terrazza. Al-Khareef Pub, with its rich wood and stained glass, is a homely space serving draught beers. Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the Splash Pool Bar.



Your day to day

• Receive and filter all information from answering all office telephone lines to ensure the right information is sent to the appropriate staff; also ensure follow-up
• Ensure all event orders are in the BEO book and prepared for work week and to do the schedule by double checking the BEO book
• Make changes to logs and event orders correctly based on email, etc. and effect necessary modifications to staffing, and make sure to accurately transfer all information
• Keep all files current, including reader files, personnel requisitions and employee posters, status changes, vacation, termination paperwork, leave (such as medical leave) open positions, gratuity posting, and purchase order checkbook
• Keep all banquet department memos, reports, and correspondence up to date and current; distribute assignments and log them, including employee and departmental files; perform filing of daily BEOs, resumes, and audit checks
• Perform ordering of special needs for managers and supplies for the department
• Perform data entry and create required templates, documents, and forms
• Keep BEO book safe and organized before going for the meeting; go through the BEO distributions as required daily
• Attend committee meetings on BEO, safety, and resume issues
• Ensure the communication with Sales & Marketing department particularly Crowne Meeting Manager
• Produce reports such as time saver reports, incident reports, documentation, and other reports on staff as necessary
• Create clients’ requests, including food, wine, beverage, directional and door signage, menus and tents, table numbers, etc.
• Ensure effective coordination of communication with other departments in the hotel
• Ensure completion of all assigned tasks for the day by checking off the office logbook; assign closing duties to captain
• Maintain sign in/out forms; produce timesaver reports; maintain information of employees, and perform payroll adjustments
• Perform weekly update of Man Hours per cover records
• Take new hires through the department and provide them all relevant information relating to their position, as well as direct them on important department rules and guidelines to adhere to
• Responsible for making daily function orders for banquet manager, director of F&B, captains, supervisors, beverage, and coffee breaks
• Write next day’s functions on a board, including names of all servers.

What we need from you

• Preferably Arabic speaker
• Very well organized and can work independently with leader ship capabilities
• Establish and improve the reputation of our hotel by offering a very personalized style of service as per the hotel's standard operating &procedures.
• Excellent communications skills , good command of English
• Can be flexible in duties and time depending on the business level.
• Study requirements of all booked banquets , weddings and functions to familiarize with it and to upsell additional facilities, to add extra revenue.
• Minimum 1 to 2 years' work experience as a Sales Coordinator or Banquet Coordinator in 5*/luxury hotels

What we offer In return we’ll give you a competitive financial and benefits package. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,900 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.