to support, configure, and enhance higher-education ERP systems. This role combines functional consulting, technical development, and stakeholder collaboration, with a focus on Middle East higher education and community college environments. Bilingual proficiency in
Arabic and English
is required.
Key Responsibilities
The consultant will be responsible for functional setup, configuration, and support of BANNER9 modules including
General, Admissions, Student, and Accounts Receivable
, ensuring all configurations are properly documented. The role involves setting up Banner in line with
Middle East higher-education standards
and supporting community college business processes across admissions, registrar, bursar, records, advising, student activities, CAPP, and special needs functions.
The position also includes developing and customizing Banner Admin and Self-Service interfaces using
Banner Extensibility, Page Builder, and Groovy/Grails
, including custom pages, menus, branding, and themes. The consultant will design and maintain
Oracle database objects
, write PL/SQL packages and SQL scripts, and support technical integrations between Banner modules and other systems.
You will gather and translate business requirements into technical solutions, analyze and resolve functional and technical issues through root-cause analysis, and support system enhancements, patches, and upgrades through proper testing. Collaboration with internal teams, conducting knowledge-sharing sessions, and delivering functional, technical, and end-user training are key aspects of this role. Maintaining clear technical, functional, and user documentation is required.
Qualifications & Experience
A bachelor's degree in an IT-related field is required, along with
at least 8 years of hands-on experience with Ellucian Banner 9
. Strong experience with
Oracle Database and PL/SQL
is essential, along with proven experience working in higher-education ERP environments. The ideal candidate is detail-oriented, analytical, and comfortable working across both functional and technical domains.
Language Requirement
Fluent in Arabic and English (reading and writing)
Preferred
Experience working with
Middle East higher-education institutions
, community colleges, and relevant
Ellucian or Oracle certifications
is an advantage.
Job Type: Full-time
Work Location: In person
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