The Sous Chef Bakery serves as the person in charge in the bakery production department, supporting the Head Pastry Chef in overseeing daily operations and ensuring consistent, high-quality production of bread, viennoiserie, and pastries. This role involves direct supervision of production staff, maintaining quality standards.
KEY ROLES & RESPONSIBILITIES
Directly supervise daily production activities, ensuring adherence to recipes, timelines, and quality standards
Monitor texture, flavour, and presentation consistency across all baked goods
Conduct quality checks and implement corrective measures when standards are not met
Lead and coordinate the work of bakers, pastry chefs, and production assistants during assigned shifts
Provide hands-on training and mentorship to junior staff members
Foster a positive, collaborative work environment that promotes learning and excellence
Assist in planning daily and weekly production schedules
Coordinate with the Head Baker on batch sizing, timing, and resource allocation
Ensure smooth workflow and efficient use of equipment and workspace
Execute standardized recipes with precision and consistency
Support recipe development and testing initiatives
Document production processes and maintain recipe accuracy
Enforce strict food safety protocols and HACCP compliance
Conduct regular hygiene inspections and corrective actions
Maintain cleanliness standards for all production areas and equipment
Monitor ingredient usage and identify waste reduction opportunities
Manage daily, weekly, monthly orders of ingredients to ensure par stock levels are maintained and suggest revisions where necessary
Assist in inventory management and stock rotation procedures
Support cost control initiatives through efficient production practices
Operate specialized baking equipment including ovens, mixers, and dough sheeters
Perform routine equipment checks and coordinate maintenance requirements
Ensure optimal equipment performance and safety compliance
Collaborate with patisserie and culinary departments for integrated production planning
Communicate production updates and requirements to relevant stakeholders
Support cross-departmental initiatives and special projects
QUALIFICATIONS & EXPERIENCE
7+ years of professional bakery experience in high-volume production environments
Minimum 1-2 years in a supervisory or senior baker role
Demonstrated expertise in bread production, fermentation, and viennoiserie techniques
Strong knowledge of food safety regulations and HACCP principles
Experience with commercial baking equipment and production systems
Advanced understanding of dough chemistry, fermentation processes, and ingredient functionality
Knowledge of scaling recipes for high-volume production
Culinary arts degree, baking & pastry certification, or equivalent professional training preferred
Food safety certification PIC required
Additional certifications in specialized baking techniques are advantageous
Basic proficiency in Microsoft Excel and inventory management systems
Ability to learn and adapt to new technology platforms
Excellent verbal and written communication skills
Job Type: Full-time
Experience:
high-volume production environment: 4 years (Required)
bakery supervisor: 2 years (Required)
* senior baker role: 2 years (Required)
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