Job Description

Company Profile

SaveFast is a Professional Training & Development Academy with over 200 courses, both mandatory and elective, catered to B2B, B2C, and B2G with offices in the UAE, KSA and business operations in the wider geographical region. SaveFast is a business partner to international awarding bodies and holds exclusivity to leaders in the global market.

Role Summary:

We are looking for a meticulous and proactive

Awarding Body Training Administrator

to manage end-to-end learner registration, training coordination, certification, and compliance with awarding body regulations. This cross-functional role supports internal departments (Sales, Admin, Finance, L&D) and external stakeholders, ensuring seamless training delivery and top-tier service quality.

Key Responsibilities:

Coordinate learner registration, training sessions, trainer bookings, and certification issuance. Ensure compliance with SOPs, awarding body regulations, and internal quality standards. Maintain accurate records on CRM, manage training portals, and generate timely reports. Schedule B2B/B2C training sessions and communicate logistics to clients and trainers. Act as the key liaison post-sales for learner/client queries, resolving issues within 48 hours. Monitor and review POs, sales agreements, and ensure adherence to contract terms. Support daily trainer operations, scheduling, and logistics coordination. Oversee certificate processing (soft & hard copy), attendance tracking, and exam coordination. Regularly update workflows, SOPs, and training material documentation.

Qualifications:

Bachelor's degree preferred. Minimum 3 years' experience in training coordination or education administration. Strong command of English (Arabic is a plus) with excellent written & verbal skills. Advanced MS Office skills (Excel, PowerPoint) and experience with Zoho CRM/Books. Familiarity with scheduling and reporting tools (e.g., Trafft, WordPress). High attention to detail, time management, and problem-solving abilities. Ability to multitask, work under pressure, and adapt to a fast-paced environment.

Skills & Attributes:

Organized, methodical, and compliance-driven. Excellent interpersonal, negotiation, and client relationship skills. Strong communication and EQ to handle diverse stakeholders. Service-oriented mindset with accountability for post-sales support and aftercare. Proactive, agile thinker with ability to anticipate and resolve operational challenges. Collaborate with Finance to ensure accurate data for invoicing and collections. Prepare weekly/monthly compliance and performance reports.
Job Type: Full-time

Pay: From AED3,000.00 per month