Job Description

Company Description

Now it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.



To manage the relationships with the owners, owner's representatives and landlords and ensure the managed property portfolio in Abu Dhabi and Al Ain is maintained to an optimum level of condition to generate the highest level of income for the stakeholders.

Generic Accountability

Strategic Contribution

• Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.

People Management

• Manage the effective achievement of assigned objectives through the leadership of the Property Management AUH & Al Ain department by setting of individual objectives, managing performance, developing and motivating staff to maximise sectional performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical /discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organisational values and ethics by employees of the assigned department to foster a value driven culture within the bank.
• Budget and Financial Planning
• Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.

Policies, Systems, Processes & Procedures

• Manage and ensure effective implementation of Real Estate functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, are fulfilled while delivering a quality, cost -effective service.

Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reductions.

Reporting

• Ensure that all unit reports are prepared timely and accurately and meet FAB requirements and the department's policies and quality standards.

Job Specific Accountabilities

• Manage the teams responsible for residential/commercial/industrial property management in Abu Dhabi and Al Ain and ensure FAB Properties operational policies and procedures are observed with regards to contract issuance, tenancy transfers, break-leases and check-in and check-out protocols.
• Manage the Landlord Relations team to ensure they promote FAB Properties and its property management services to the network of owners and landlords in Abu Dhabi and Al Ain.
• Ensure the Property Management System (UBS) is an accurate representation of the property portfolio under management and that any changes to contracts are captured and recorded.
• Manage the team responsible for Landlord Relations who are the liaison point between FAB Properties and the landlords, owners or owner's representative.
• Ensure the efficient takeover/handover of properties to owners and landlords as per FAB Property policy.
• Develop and maintain relationships with landlords, owners and owner's representatives for the managed properties in Abu Dhabi and Al Ain, via regular and frequent visits to their offices.
• Liaise with FM to ensure the managed properties common facilities are maintained in optimum condition to generate maximum revenue.
• Ensure the Property Management team deliver an engaging and unified customer experience to prospective and existing landlords/tenants.
• Provide the owners with market intelligence and reports on the property market generated via the MRM.
• Ensure the owners are notified on any changes to policy or regulatory requirements which could impact on the rental opportunities.
• Submit the monthly vacancy lists and discuss rental strategies to maintain the optimum occupancy rate.
• Handle all enquires and requests on their behalf, liaising with the various departments.
• Ensure the Landlord Relations team deliver an engaging and unified customer experience to prospective and existing owners, landlords and landlord representatives.
• To get approvals related to rent reduction requests and to maintain expense.
• Receive landlord requests or complaints and to communicate with the concern department to finalize it.
• Provide Monthly market study to ensure the occupancy rate is within the market rate.

Qualifications

Minimum Qualification

• Bachelor's degree in Arts (BA) or Sciences (BS) or another related discipline.

Minimum Experience

• Minimum of nine years' relevant experience in the property management and leasing sector in the UAE with at least three years in similar positions of progressively increasing managerial responsibilities in the Real Estate leasing function.