Avp Crm & Cognitive Technologies
Dubai, United Arab Emirates
Job Description
Lead the strategic development and management of CRM and Cognitive Technologies (AI, NLP, RPA) to enhance customer engagement and drive digital transformation.
Key Responsibilities:
- CRM Strategy: Develop and execute CRM initiatives to boost customer satisfaction and business growth.
- Cognitive Technologies: Oversee AI, ML, NLP, and RPA solutions to automate processes and deliver insights.
- Integration: Ensure seamless connectivity between CRM, cognitive tools, and enterprise systems.
- Leadership: Guide cross-functional teams and vendors to deliver projects on time and within budget.
- Adoption: Train teams and stakeholders on leveraging these technologies effectively.
- Education: Bachelors in IT/Computer Science (Masters/MBA preferred).
- Experience:
- 10+ years in IT, with 5+ years in Microsoft Dynamics CRM (techno-functional role).
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Job Detail
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Job IdJD1945758
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned