Job Description

Position Overview

The Automotive Team Leader is responsible for leading, coaching, and developing a high-performing team while ensuring Mercedes-Benz standards for quality, performance, and customer experience are consistently met. This role combines hands-on leadership with operational accountability, driving excellence in safety, efficiency, and brand representation.

Key Responsibilities

Lead, motivate, and manage a team of automotive professionals to achieve daily, weekly, and monthly performance targets Ensure all work is performed in accordance with Mercedes-Benz quality standards, processes, and compliance requirements Monitor productivity, workflow, and resource allocation to maximize efficiency and minimize downtime Coach team members through regular feedback, performance reviews, and on-the-job training Act as the first point of escalation for technical, operational, or personnel issues Enforce safety standards, housekeeping, and regulatory compliance at all times Collaborate with management, service advisors, production managers, or sales leadership to align team output with business objectives Support recruitment, onboarding, and retention of top talent within the team Analyze KPIs, identify performance gaps, and implement corrective action plans Serve as a role model for professionalism, leadership, and Mercedes-Benz brand values
Required Qualifications

Proven experience in an automotive leadership or supervisory role Strong technical or operational understanding of automotive processes (service, manufacturing, or sales, depending on environment) Demonstrated ability to lead, coach, and develop teams Excellent communication, problem-solving, and decision-making skills High attention to detail with a commitment to quality and customer satisfaction Ability to work in a fast-paced, performance-driven environment Proficiency with dealership or production management systems and reporting tools
Preferred Qualifications

Mercedes-Benz brand experience or OEM-level automotive experience Formal leadership or management training Relevant automotive certifications or trade qualifications Experience working with KPIs, lean processes, or continuous improvement initiatives
Job Type: Full-time

Pay: From AED10,000.00 per month