The British Embassy Abu Dhabi has a vacancy for a Regional Intelligence Queue Manager working for the Home Office International Operations Team (HOIO) on a fixed-term contract for one year with the possibility of renewal.

Home Office International Operations (HOIO) operates to deliver upstream interventions, intelligence, capabilities and partnerships to protect the UK from harm. We have approximately 270 staff deployed across 40 countries and 50 staff in the UK.

HOIO has responsibility for identifying threats to the UK Border, preventing inadequately documented passengers travelling to the UK, identifying visa abuse and preventing illegal commodities (drugs, cash, firearms) destined for the UK via passenger or freight. We work with UK and international law enforcement agencies to tackle these crimes, primarily through preventing the travel of inadequately documented passengers to the UK; enhancing visa decision quality; identifying and tackling underlying criminality and providing intelligence on threats to the UK border. HOIO also undertakes Capacity Building projects with international partners so they are able to identify victims of Modern Slavery and Human Trafficking and Child Sexual Abuse & Exploitation.

The team in Abu Dhabi is part of a wider Middle East Regional team, which also comprises of a team in Dubai - UAE and Doha - Qatar. We work closely with the Pakistan Regional team, based in Islamabad. Collaborative work and assistance with other teams in the region is essential to the role and the successful candidate may be required to travel to these locations.

The Regional Intelligence Queue Manager has a specific function within the HOIO Regional team. The successful candidate will specifically manage intelligence received by the regional teams through their digital intelligence management platform, prioritising its importance and time sensitivity and making appropriate recommendation.

The jobholder will need to be proactive as they will be required to assess intelligence and conduct research but they will also need to be reactive as they will be expected to deal with live enquiries. The role requires effective decision-making and the ability to analyse complex data and make recommendations based on the conclusions is important.

Duties and Responsibilities

Intelligence gathering and analysis.

• Develop operational intelligence products through the collection, interpretation and evaluation of relevant quantitative and qualitative information sources.
• Strong problem-solving skills are required to identify and investigate suspected organised immigration crime and to gather evidence-based intelligence.
• Using the Intelligence Management System (IMS), ensure that all relevant intelligence is gathered, handled, assessed and disseminated in line with guidance.
• Prioritise and action allegations from the public and intelligence referrals from partners both within and outside the organisation.

Development, research and support of criminal investigations

• Work closely with HMG partners at post, host authorities and international partners to support the development of intelligence and investigations to disrupt organised crime groups.

The successful candidate must:

• Be able to manage challenging workloads.
• Deliver at Pace to tight deadlines and be flexible in support of business aims.
• Once trained the jobholder should be able to work towards objectives with minimal supervision.
• Work as part of the wider HOIO Team

Resources Managed

Line manage 1 x Administrative Officer

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy\'s emergency planning and any other response to a crisis affecting UK citizens.

Eligibility

Applicants must be able to obtain an appropriate level of UK Security Clearance, higher clearances can be granted only to certain nationalities. For this reason, candidates must be of British, American, Australian, Canadian or New Zealand nationality in order to gain and maintain the level of clearance.

Key behaviours required:

Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive.
Making Effective Decisions - Using evidence and knowledge to support accurate, expert decisions and advice. Carefully considering alternative options, implications and risks of decisions.
Seeing the Big Picture - Understanding how your role fits with and supports organisational objectives. Recognising the wider the priorities and ensure work is in the wider interest.
Working Together - Forming effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds; sharing information, resources, and support.
Managing a Quality Service - Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
Changing and Improving - Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.

Essential qualifications, skills and experience

• Strong interpersonal and verbal communication skills
• A high level of written and spoken English with the ability to write high quality reports and briefings.
• Computer literate with Microsoft desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer) at a level where you can: create, use and interrogate complex templates, tables, datasets on Home Office and FCDO IT platforms.
• Strong organisational and time management skills with a flexible approach to allocation of tasks
• An ability to work under pressure with minimal supervision.

Desirable qualifications, skills and experience

• Previous immigration, law enforcement and/or analytical or investigation experience would be an advantage.

Required behaviours

Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Working Together

Application deadline Application deadline - day Application deadline - month Application deadline - year

17 July 2023

Grade

Executive Officer (EO)

Type of Position

Fixed Term, Full-time

Working hours per week

35

Duration of Post

12 months

Region

Middle East & North Africa

Country/Territory

United Arab Emirates

Location (City)

Abu Dhabi

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

AED

Salary

14,520

Start Date Start Date - day Start Date - month Start Date - year

1 September 2023

Other benefits and conditions of employment

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role which includes 25 days of leave per annum (calculated pro-rata).

Salary is at AED 14,520 per month.

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.

The Embassy is open from Monday to Friday, from 07:30 to 18:00. Normal weekly working hours are thirty-five (35) hours per week, net of breaks.

The successful candidate will be required to transfer their visa under the Embassy\'s sponsorship.

This role is based in Abu Dhabi but will cover the Middle East and Pakistan and will involve travel within the region and to the Pakistan for business purposes. The successful candidate must be able to secure visas for these countries.

You will be committed to your professional development and there will be funding available for L&D, the jobholder will be required to complete in house training and mentoring, to include the use of Intelligence management databases and the opportunity to achieve Intelligence Professionalism Programme (IPP) accreditation with the UK College of Policing.

Additional information

How to apply:

Interested candidates must attach the following in their online application form:

• an updated Curriculum Vitae (CV)
• a covering letter/ motivation essay stating how you meet the requirements of the role.
• Examples in the relevant sections of the online application form of how you meet the key behaviours and skills required.

Applications that do not include this information will not be considered.

Closing date for applications is at 23:55 (local time) on 17th July 2023

Applications received after the stated deadline will not be considered.

Process:

The recruitment process, including security clearance, is expected to take around two - three months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate\'s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Due to the large number of applications, we receive, only those shortlisted for the next step of the recruitment process will be contacted.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Appointable candidates who were unsuccessful may be placed on a \'reserve list\'. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate\xe2\x80\x9d.

The British Embassy Abu Dhabi is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

HM Government