We are looking for a Assistant Sales Manager to join our Palma Beach Resort & SPA team. The ideal candidate should have relevant experience preferably in hotel or resort in UAE and the ability to fulfill the following core responsibilities.Duties & Responsibilities:
To generate and maintains customers of defined accounts/areas through sales activities (face-to-face sales calls, telephone calls, entertainment).
To maintain a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.
To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
To implement & executes all sales objectives and action plans to reach and exceed targets set
To ensure that the response to any business request is being actioned within 24 hours.
To arrange site inspections of the hotel.
To disseminate sales-related information to other departments as appropriate.
To attend all pre & post - conference meetings, as required, arranged by the Event Management Department.
To follow up with the Events Management Team after the post-event meeting with Thank You calls and send Thank You Letters.
To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
To handle incoming calls and ensures messages are taken and details are forwarded to the person/s concerned.
To attend departmental & communication meetings as requested.
To attend major events in the hotel & city as requested by Department Head.
To maintain an up-to-date account & contact database and details in the property Management system.
To ensure comprehensive and up-to-date knowledge of properties\xe2\x80\x99 unique selling points, features, amenities, services, and policies.
To ensure that selling strategies are adhered to during negotiations and maximize selling opportunities whenever possible.
To ensure that Palma Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
To closely coordinate and communicate with the outbound sales office with regard to accounts/markets that are serviced by Outbound Sales.
To promote efficiency, confidence, courtesy & an extremely high standard of social skills.
To generally promote and ensure good inter-departmental relations.
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
To maintain the highest standards of professionalism, ethics, and attitude toward all hotel guests, clients, staff, and employees.
To maintain professional business confidentiality.
To adhere to Company and Hotel rules and regulations at all times.
To have good knowledge of S&C, Microsoft Office & Microsoft outlook. Uses technology available for reports, communication, and client correspondence.
To be flexible to adapt to a sudden increase in working hours as per business needs.
To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
Female are preferable
Job Type: Full-time Ability to commute/relocate:
Umm al-Quwain City: Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel or Resort Sales: 1 year (Preferred)
Language:
Arabic (Preferred)
License/Certification:
Driving License (Preferred)
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