Job Description

Overview:

As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.



Duties & Responsibilities



Deliver CompEx training to delegates from diverse multinational backgrounds. Drive business development by expanding the training portfolio with technically advanced courses. Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio. Build, manage, and mentor strong, long-term customer relationships. Upgrade training facilities by improving both infrastructure and technical capabilities Lead revenue growth for the Training Department across the Middle East region. Define, design, and execute the Training Department's strategic roadmap, covering both short-term and long-term objectives. Develop and empower internal resources to independently deliver assessments and training programs. Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls. Formulate and implement product marketing strategies, including advertising campaigns and sales promotions. Take accountability for the department's revenue, cost, and profitability, evaluating the cost-benefit impact of all initiatives. Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars. Ensure the department's daily operations are carried out efficiently, professionally, and in alignment with organisational standards. Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations. Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders. Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability

Requirements:

Education & Certification:

Bachelor's Degree in any discipline An additional degree in Business Administration would be a plus.

Skills & Competencies:

Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information. Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations. Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges. Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion. Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.

Experience:

* Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.