Job Description

The Employee Relations Associate will support the Human Resources department by managing day-to-day HR operations, with a primary focus on handling medical insurance endorsements (additions/deletions) and performing monthly reconciliations. The role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Key Responsibilities

• Medical Insurance Management:

• Process additions and deletions of employees and dependents in the company's medical insurance plans in a timely and accurate manner.
• Coordinate with insurance providers to ensure seamless updates to employee insurance records.
• Maintain accurate records of insurance endorsements and resolve discrepancies with employees or providers.
• Communicate with employees regarding insurance-related inquiries, updates, and documentation requirements.

• Monthly Reconciliation:

• Conduct monthly reconciliation of HR-related financial records, including payroll, benefits, and insurance premium payments.
• Verify accuracy of employee data and ensure compliance with company policies and legal requirements.
• Identify and resolve discrepancies in financial reports related to HR operations.
• Prepare reports summarizing reconciliation outcomes for review by HR Manager.

• Day-to-Day HR Operations:

• Assist in onboarding new employees, including preparing documentation and coordinating benefits enrollment.
• Maintain employee records in HRIS (Human Resource Information System) and ensure data integrity.
• Support payroll processing by providing accurate employee data and updates.
• Assist with employee relations, including addressing basic inquiries and escalating complex issues to the HR Manager.
• Ensure compliance with company policies, labor laws, and regulations.

• Administrative Support:

• Prepare and distribute HR-related communications, such as policy updates or benefits information.
• Coordinate with external vendors and service providers as needed.
• Assist in organizing employee engagement activities or HR-related events.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of experience in HR operations, with specific experience in managing medical insurance endorsements and reconciliations.
• Strong understanding of HR processes, benefits administration, and payroll reconciliation.
• Proficiency in HRIS platforms (SAP) and Microsoft Office Suite (Excel, Word, Outlook).
• Excellent organizational and time-management skills.
• High attention to detail and accuracy in handling sensitive data.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge of local labor laws and compliance requirements is a plus.

• Experience working with insurance providers or third-party administrators.
• Familiarity with financial reconciliation processes.
• Ability to work independently and as part of a team in a fast-paced environment.