Associate Director will be responsible for promoting the business alongside the Valuation Director in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

Key responsibilities:

• Attend appointments for suitably qualified customers, inspecting and measuring property.

• Implement Valuations Department strategy in line with company objectives.

• Ensure the Valuations Team maintain a high quality of work in accordance with RICS Red Book and Valuation Guidelines.

• Present the high level of customer service expected of Company Valuer\'s and offices, to all Clients.

• Develop and improve valuation processes and procedures in line with RICS guidelines, company objectives and client needs.

• Ensure workloads are managed, deadlines, delivery of service, duties and priorities of staff and department are maintained.

• Develop, review and implement viable fee structures to ensure profitability.

• Advise Administration Coordinator in preparation and submission of proposals in accordance with the relevant fee structures.

• Review and sign off client reports to ensure quality control.

• Ensure correct document management in conjunction with the Administration Coordinator.

• Identify and implement new tools and IT resources to increase efficiency and enhance client satisfaction.

• Conduct fortnightly team meetings.

• Mentor and coach Property Valuations team to improve technical and professional knowledge.

• Support employees on their path to attaining associated professional memberships/RICS certification or equivalent professional certifications.

• Conduct business development activities and liaise with clients to gain new business and retain existing clients. Maintaining regular contact with vendors.

• Provide referrals, and leads to other departments;

• Devising and revising strategies to maximise sales opportunities;

• Ensuring effective communication with other divisions to maximise business opportunities

• Work in collaboration with the Human Resources Department with regard to recruitment, employee induction, creation and maintenance of job descriptions, leave management, performance appraisals and disciplinary matters.

• Coordinate with Finance Department to ensure all financial transactions are completed in a timely manner and in line with company procedures.

• Maintain Continuous Professional Development (CPD) in line with RICS requirements.

Education, Skills & Experience:

Education

• Bachelor\'s/Master\'s degree in real estate or land administration.

• Full member of RICS.

Skills

• Advance knowledge of the RICS Code of Conduct and RICS International Property Measurement Standards (IPMS).

• Advanced knowledge of valuation methodology.

• Knowledge of key principles of international accounting standards related to valuation of financial instruments.

• Strong numeric and analytical skills with extensive excel experience.

• Exceptional communication and administration skills, along with a passion to help people move.

• Excellent ability to build internal relationships at all levels of the business.

• Intermediate to advanced level MS Office skills.

• Proactive and self-motivated keen to add value to the team.

• Proven ability to lead, motivate and develop a high performing team.

• Attention to detail and high level of accuracy.

Experience

• Minimum 8 years experience in commercial valuations / conducting market appraisals.

• Experience leading a diverse team.

• UAE experience is essential.

Only fully qualified MRICS and RICS registered valuers will be considered for this position.

Quanterra Group